Resident Resources

When you are a resident or tenant at one of the properties that we manage, we want you to be well informed of what is available to you. Additionally, we want you to know what is expected of you as a resident so there are few to no misunderstandings.

Online Portal

We have a resident online portal that makes it easy and convenient for you to pay your rent or report an issue about your unit. Access to this portal is at the upper right of our web pages, “Resident Login”.

After Hours Emergency Phone Number

We also have a dedicated after hours emergency phone number for when an emergency strikes and the office is not open. Please remember this is for emergencies only as outlined and described to you when you signed your lease. The emergency after hours phone number is 717-871-1394.

Safety

Safety is important to all of us. Please remember to notify the office with any concerns you may have about the property or unit that you live in. During inclement weather, please use caution as you enter and leave. All tenants are responsible for ensuring your own safety by clearing your sidewalks, walkways and steps. If you live in a multi-unit property and ice melt is needed, please call the office in advance for this to be replenished or delivered.

Terms of Lease

Most leases are 1 year in length and your lease automatically converts to a month-to-month lease at the end of the lease. Please discuss with the office any questions you may have about giving proper notice when you plan to terminate your lease. We will be happy to discuss with you the requirements and walk you through the move out process.

Contacting Us

Our office is open from 9:00 a.m. – 4:00 p.m. Monday through Friday. We are closed on most major holidays. On occasion, we may be too busy or we may be helping another tenant or prospective tenant and may not be able to answer your call. We do have voicemail and voicemail is checked regularly. We will attempt to return your call in a timely manner when you leave your name, address of where you are calling from and best phone number to reach you. Thank you for your patience as we work through busy or hectic days.

City of Lancaster: Fluoride Notification

If you are a resident of the City of Lancaster, please click on this link to review the fluoride notification that was mailed regarding fluoride levels from Dec 24-27, 2022.

City of Lancaster Letter: Fluoride Notification